Check eligibility (2 minutes)

Use the free eligibility checker to enter your flight number, route, and what happened. You'll get an instant estimate of what you might be owed.

2

Submit your documents

Upload your booking confirmation and any emails or messages from the airline about the disruption. No documents needed just to check eligibility.

3

We review and file the claim

A reviewer checks the details, confirms which regulation applies (EU261, UK261, or both), calculates the exact amount owed, and submits a formal claim to the airline citing the relevant law.

4

We chase the airline

Airlines have a statutory window to respond. If they refuse, lowball, or go silent, we escalate to the relevant national enforcement body or alternative dispute resolution scheme on your behalf.

5

You get paid

Once the airline pays, we take our no-win-no-fee commission and the rest is yours. If we don't win, you owe nothing.

Why use WingRefund instead of claiming yourself?

You can absolutely claim directly with the airline for free — we're upfront about that. WingRefund is for people who'd rather not deal with the paperwork, the airline's standard-response tricks, or the escalation process if the airline refuses.